Privacy Policy

Last updated: August 2026

This Privacy Policy explains how AutoDMS ("we", "our", "us") collects, uses, and protects information when you interact with our services, including our WhatsApp messaging automation and lead capture forms.

Information We Collect

• Your name, phone number, and email address, when submitted via a lead form or when you initiate a conversation with us on WhatsApp.
• The content of messages you send us through WhatsApp, in order to respond to your inquiries.
• Basic interaction data (e.g. message timestamps) used to improve response quality.

How We Use Your Information

• To respond to your questions and provide customer support via WhatsApp.
• To follow up on leads submitted through Facebook/Instagram lead ads, with your consent.
• To improve our automated response system and service quality.

Data Sharing

We do not sell your personal information. Data may be processed through trusted third-party service providers (such as Meta's WhatsApp Business Platform and workflow automation tools) strictly to deliver the services described above.

Data Retention

We retain conversation and lead data only as long as necessary to provide our services or as required by law, and delete it upon request.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us using the details below.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us via WhatsApp or email.